Mission
You are responsible to drive channel management, customer satisfaction and profitable growth. You work closely with the direct and indirect distribution channels, our product companies, our suppliers and partners, the divisional service team, and you cooperate across divisions. You report to the Vice President Marketing PTS.
In this function you will:
- Propose and implement plans which support the organic and inorganic growth of the Flow pillar service business
- Communicate effectively with customer centers, dealers and customers around the world, starting with initial focus on USA and Europe
- Define and implement guidelines for the service portfolio development in all applicable markets
- Develop and implement a comprehensive and viable strategy for the development of service products, growing the spare parts, wear, maintenance and contract business through direct and indirect channels
- Cooperate closely with the other divisions, product companies and suppliers and partners
- Participate in project steering committees and maintain an overview of the Flow capital equipment projects. Implement appropriate product pricing and branding
- Deliver high quality marketing material focusing on parts and services in collaboration with the communications team
- Organize and deliver product trainings. Actively stimulate to create customer stories, application stories, and share through all channels.
- Ensure efficiency and drive implementation of the marketing portion of the Spare Parts Proposal process in all projects. Have a close collaboration with purchasing and supply chain for sourcing and logistics
- Lead part specialists in all product companies working on Flow products, ensure the teams marketing deliverables are agreed and executed
- Develop strong support in “People Care” including training, competence development, written missions, yearly appraisals and follow-up
Skills, experience/education
- You have good knowledge of the product range and market
- You have an academic degree in marketing, engineering or strong relevant experience
- Field experience in sales or marketing is a strong asset
- You have project management skills and are able to manage multiple priorities
- Excellent collaboration, communication and presentation skills
- Good knowledge of English
- Experience of working in a multicultural and international environment is preferred
Personality:
- Customer-minded and supportive
- Positive attitude
- Result-driven and proactive
- Self-motivated
- Willing to travel up to 50%
In return, we offer you
- A friendly, family-like atmosphere
- Plenty of opportunities to grow and develop
- A culture known for respectful interaction, ethical behavior and integrity
- Potential to see your ideas realized and to make an impact
- New challenges and new things to learn every day
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Atlas Copco Airpower
Atlas Copco Power Technique offers top quality air, power and flow solutions for different customer applications. Products include mobile compressors, pumps, light towers, generators and handheld tools. The Power Technique Service Division aims to maximize the customers’ uptime and productivity through a complete range of aftermarket services such spare parts, maintenance contracts, extended warranty, accessories, refurbishments and connected solutions.
Diverse
by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the
more innovative we are. Together we build a culture where difference is valued
and we share a deep sense of purpose and belonging.
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